Frequently Asked Questions

Frequently Asked Questions

What makes the EGO POWER+ platform different?

EGO POWER+ combines cordless convenience with strong outdoor performance. The 56V ARC Lithium platform is designed to deliver dependable power without gas, fumes, pull cords, or the same level of noise and maintenance.

Can one EGO battery power different tools?

Compatible EGO 56V ARC Lithium batteries can be used across the POWER+ platform. Runtime and balance vary by battery capacity and tool, so review the recommended battery on each product page.

What does “tool only” mean?

Tool-only products generally do not include a battery or charger. Kits list the included batteries, chargers, and accessories in the product details.

How should I choose battery capacity?

Higher amp-hour batteries generally deliver longer runtime, while smaller batteries reduce weight for handheld work. Larger mowers, snow equipment, pressure washers, and demanding jobs often benefit from higher-capacity batteries or multiple packs.

How do I find compatible accessories?

Check the exact model number and compatibility information on the product page. If you are unsure, send us the tool model and accessory before ordering.

How can I get the best battery performance?

Use the recommended charger, keep battery contacts clean and dry, avoid storing packs in extreme temperatures, and follow the charging and storage guidance in the product manual.

Where can I track my order?

Use the Track Order page with your order details. For additional help, include your order number when contacting us.

Can you help me choose equipment?

Yes. Email [email protected] with your property size, main tasks, desired runtime, and the EGO batteries you already own.